Cuue's Commitment to Your Privacy
Last updated: Oct 1, 2024
This privacy policy (“Policy”) outlines how Cuue (“Cuue”, “we”, “us”, or “our”) manages the information collected when you engage with our website, products, and services (collectively, the “Services”).
Our Services
Cuue leverages the power of AI to connect you with ideal social media influencers based on your specific requirements. Access Cuue through our website at https://www.cuue.ai, related internet domains, or as a convenient browser extension.
Information We Collect
a. Information Collected Automatically
When you visit our website, we may automatically gather certain details from your device, including:
- IP address
- Device type
- Unique device identification numbers
- Browser type
- General geographic location (e.g., country or city-level)
- Other technical information
We also track how your device interacts with our website, noting aspects like pages visited and links clicked. This helps us understand our audience better – who they are, how they found us, and what content resonates with them. This information fuels our internal analytics and guides us in enhancing the quality and relevance of our services.
b. Your Cuue Account
Creating an account on our website involves providing us with certain information, including:
- Name
- Email address
- Password
This information is crucial for managing your account access and providing effective customer support.
Information We Don't Collect
We never intentionally collect sensitive information, such as details about your race or ethnic origin, political views, religious beliefs, or health conditions.
How Your Information is Shared
We prioritize your privacy and do not sell, trade, or share your personal information with third parties, except as explicitly outlined in this Policy.
We may share your information with:
a. Service Providers
We may engage trusted service providers to assist us in delivering aspects of our Services. These providers may include entities that help with email communications, payment processing, or customer support.
b. Analytics Partners
We may share anonymized usage data with analytics providers to help us improve and optimize our website's performance. For example, we use Google Analytics. You can learn more about their practices here: https://policies.google.com/technologies/partner-sites.
Third-Party Services
To maintain and enhance our Services, we may integrate third-party tools like Application Programming Interfaces (APIs). Your requests might be processed through external APIs; however, we ensure that no personally identifiable information (PII) is transmitted unless absolutely necessary for service continuity, such as for sending emails, processing payments, or offering customer support.
We may use site monitoring services, such as Cloudflare, to collect anonymized insights about website usage. This may include data like your IP address, device type, browser, operating system, approximate location, and other technical specifications. We utilize this data to improve the quality and relevance of our website.
Data Security
Protecting your personal information is paramount to us. Our data is stored securely on Amazon Web Services. It's important to remember that no security system is completely foolproof, and we cannot provide an absolute guarantee of your personal information's security.
Data Retention
We retain your personal information for as long as your account remains active or as required to provide you with our Services. You have the option to opt out of AI data collection, which uses your search data to enhance our AI models. You can adjust this setting on your account page if you're logged into our platform.
If you choose to delete your account, your personal information will be removed from our servers within 30 days. To request deletion, please reach out to us at [email protected].
Updates to Our Privacy Policy
Our commitment to user privacy may lead to occasional updates to this Policy. Rest assured, any modifications will be reflected on our website with a revised ""Last updated"" date. We strongly encourage you to review the Policy periodically to stay informed about our practices regarding information handling and the options available to you.
Let's Connect
If you have questions or concerns about this Policy, please don't hesitate to contact us at [email protected].